Personal Identification Information
Protect The HomeFront/HomeFront LLC may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site or for a training course, place an order or any purchase, subscribe to a newsletter, fill out any form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as necessary, name, mailing address, phone number, email address, location, or other information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities or training courses.
Non-Personal Identification Information
Protect The HomeFront/HomeFront LLC may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider utilized and other similar information.
Web Browser Cookies (does our site do this)?
Parties (including advertisers) may serve content and/or advertisements and collect information directly from visitors and may place or recognize cookies on visitors’ browsers.
How We Use Collected Information
Protect The HomeFront/HomeFront LLC may collect and use Users personal information for the following purposes:
• To improve customer service.
• Information you provide helps us respond to your customer service requests, questions and support needs more efficiently.
• To personalize user experience.
• We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site.
• We may use feedback you provide to improve our products and services.
• To process payments.
• We may use the information Users provide about them when registering for a course or placing an order to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service or otherwise required by State or Federal law.
• To run a promotion, contest, survey or other Site feature.
• To send Users information they agreed to receive about topics we think will be of interest to them.
• To send periodic emails and registered course reminders.
• We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How We Protect Your Information
Protect The HomeFront/HomeFront LLC adopted appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing Your Personal Information
Protect The HomeFront/HomeFront LLC does not sell, trade, or rent Users personal identification information to others. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third Party Websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to or from our Site, is subject to that website’s own terms and policies.
Your Acceptance Of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Exchanges and Refund Policy
Refunds will only be made if a class is cancelled by Protect The HomeFront/HomeFront LLC. If a student cannot attend the class they signed up for, they will be given an opportunity to reschedule at any time for another class date (of equal value). No-shows without prior notice will not be given any such rescheduling opportunity or refund.
Firearms and Ammunition
All firearm and ammunition sales are final.
Gift Cards are not redeemable for cash and not eligible for refunds.
We strive for 100% customer satisfaction. If the rare occasion arises where you are not completely satisfied a refund or exchange will be given. All returns whether for an exchange or refund must be received within fifteen (15) days of original purchase.
The returned item(s) must be in its new, original condition, unused, unworn, undamaged, with all product tags, wrapping, and packaging, in a condition that allows resale to another customer. Items that are returned without product tags, wrapping and original packaging will result in a 30% restocking fee. Original receipt must be present at time of exchange or refund.
Contact us for mail ordered items to process an exchange or refund.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.